They’ve looked after us for 38, 39 years now and we’ve had wonderful care over those years. It’s a family atmosphere. It’s just the kind of thing you’d like with your healthcare team.
Well, I’ve had issues over the years with a number of issues. I’ve had a number of root canals done, a couple of bridges done. He’s always gone through the process with me very carefully. Really, initially I had issues every appointment that I would come in. I’d have a cavity, [inaudible 00:00:32] through his suggestions and his work, honestly over the last 10 years or so it’s been a matter of pretty much routine checkups, occasional filling, that kind of thing that comes out. It’s restorative work, as opposed to new work that’s been happening.
He’s provided excellent patient care. He’s open and knowledgeable and explains the processes really well, gives options, tells us what his recommendations for the best options are and frankly, I trust him 100%.
There’s never any hesitation. He’ll take you, he’ll find a way. I know Doug has given up days off and half-days off in order to come in and do work for myself personally. He makes a special effort to look after me and I’m sure I’m not the only one he looks after that way. I’m sure he does that for any patients that are in trouble, so I’d recommend that to new people.
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