My favorite doctor would be Dr. Doug, and there are, well, there’s a long list of the reasons. But let me give you some examples that, to me, set him apart. And many people would never know this if it didn’t happen to them.
Imagine this. It’s two days after Christmas, and I am just relaxing, having a cup of tea, and I decide to just have a handful of nuts. Well, all of a sudden I realized I had more than nuts in my hand, in my mouth, or what have you. I had part of a tooth, and one of my veneers had come off.
I thought, ‘Oh, my goodness. It’s the middle of Christmas.’ I mean, Christmas to New Year’s, right? And so, you phone that panic button, or that phone call, or what have you. I phoned the office and I said, ‘I don’t know who I’m getting, but I’ve got a tooth in my hand.’
I looked, you know, like a witch; it just needed to be black. Within one hour, Doug’s wife had contacted her husband. He was in the theater with his daughter, and he said, ‘You tell her to meet me at the clinic at three o’clock. I’ll be there.’ And that was, I think, on the 27th of December.
So, at three o’clock, I arrived at the door, here at the office. It’s black inside, and there is Dr. Doug with his sweet daughter, who’s visiting from Maritimes, and an hour later my tooth was fixed. If he hadn’t done that, number one, I would have looked ridiculous, but number two, that tooth could have become damaged, which would have cost me more money in the end.
So, not only did he fix it on the spot – and I mean, maybe it wouldn’t have worked out in my favor that way, but it did that day – he was willing, right, to just like change his entire Christmas vacation to accommodate me.
That shows you the heart of this dentistry. They want to provide the service that’s needed, and in that case, I mean, it was my blessing. But I’ve heard from other customers that I’ve now become friends with, that is not abnormal for him.
So, he is my favorite. In fact, I’m sending all my friends to him, and he’ll become their favorite, too.
What Our Patients are Saying
I scared to visit the dentist after not having good experience other places but I treated so well by this clinic. This is perhaps the best dental clinic that I have ever proudly claimed to be my dentist. Kiran were very informative and explained all the details of what they were doing, what work needs to be done for my teeth. She did great job. The front office Staffs are pleasant and welcoming. Thank you so much…
Great staff, always friendly.
Staff are always prepared and professional. Clean facility with a pleasant atmosphere, highly recommend to anyone looking for a new dentist.
Dr Dillon is the consummate professional, great job done on my replacement fillings.
This was an amazing experience! The staff is financially accommodating and very friendly!
I've been in many Dental offices ,but this one takes the Cake , Everyone that works at Lakewood Dental Centre is ,Great, Awesome , Happy , Caring , and punctual, they greet you with a smile , Thanks you Dr.Rose for doing a great job , Have a Merry Christmas to you and your Staff ...............BUCKY - (Alberto)
Great Dental office!! I was called because I wanted a cleaning before the end of the year and they had a cancellation so I took the appointment. When I got there i was greeted by Devon in her normal smiling happy manner, then I was told that i would not be having my normal hygienist but a different girl, her name was Jessica, once getting into the chair i found this new girl was absolutely great, very thorough but gentle as she could be ( gums are sensitive), checked my mouth for cancer too. Dr. Doug you have done great with your staff hiring procedures. PS I am terrified of dentists due to past experiences when i was young, they always put me so at ease. MERRY CHRISTMAS STAFF!!
I was Terrified of going to the dentist from a few very bad experiences. Although logically I knew it was unreasonable I was still afraid. Everyone there treated my fears with empathy.i have now been multiple times. They have been great.
Dr Rose and her team made the whole experience stress free!
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