My favorite doctor would be Dr. Doug, and there are, well, there’s a long list of the reasons. But let me give you some examples that, to me, set him apart. And many people would never know this if it didn’t happen to them.
Imagine this. It’s two days after Christmas, and I am just relaxing, having a cup of tea, and I decide to just have a handful of nuts. Well, all of a sudden I realized I had more than nuts in my hand, in my mouth, or what have you. I had part of a tooth, and one of my veneers had come off.
I thought, ‘Oh, my goodness. It’s the middle of Christmas.’ I mean, Christmas to New Year’s, right? And so, you phone that panic button, or that phone call, or what have you. I phoned the office and I said, ‘I don’t know who I’m getting, but I’ve got a tooth in my hand.’
I looked, you know, like a witch; it just needed to be black. Within one hour, Doug’s wife had contacted her husband. He was in the theater with his daughter, and he said, ‘You tell her to meet me at the clinic at three o’clock. I’ll be there.’ And that was, I think, on the 27th of December.
So, at three o’clock, I arrived at the door, here at the office. It’s black inside, and there is Dr. Doug with his sweet daughter, who’s visiting from Maritimes, and an hour later my tooth was fixed. If he hadn’t done that, number one, I would have looked ridiculous, but number two, that tooth could have become damaged, which would have cost me more money in the end.
So, not only did he fix it on the spot – and I mean, maybe it wouldn’t have worked out in my favor that way, but it did that day – he was willing, right, to just like change his entire Christmas vacation to accommodate me.
That shows you the heart of this dentistry. They want to provide the service that’s needed, and in that case, I mean, it was my blessing. But I’ve heard from other customers that I’ve now become friends with, that is not abnormal for him.
So, he is my favorite. In fact, I’m sending all my friends to him, and he’ll become their favorite, too.
What Our Patients are Saying
They’re great! Super kind and always make sure the work we’re doing is covered in my plan. Most places just do the work and reply ok you being the plan expert for your coverage. The Lakewood team really cares about making sure you’re covered. Everyone is really nice, it’s a clean atmosphere with great organization so it never feels chaotic.
The cleaning and x-rays went very well and I had no problems at all. Thank you for the great job of scaling, especially since I had not been to the dentist since the January 2020.
Perfect. No problems - even in this time of Covid-19. Appointment was on time (which is quite rare these days). I just wish the parking lines in the parking lot were about a foot little wider on either side. I have a small car which barely fits between the lines.
Always friendly and professional hygienists and reception staff. Dr. Rose Dhillon is top notch! Highly recommend
I went in for jaw/bite problems and felt that the examination they gave me was thorough. They explained to my satisfaction the different courses of action to me and how I would be affected now and later. I am very happy with this, I am looking forward to the process that will improve my issues and lessen my pain, and the bills won’t be a surprise as my treatment moves along. I’m grateful and confident with what I received from my latest appointment at Lakewood Dental.
The most thorough Dental hygienist is Laine. It is always a pleasure to see her. I and my daughter has been seeing her for more then 4 years. If you have little kids Laine is your choice number 1. Because even with little ones she does a great job and a child is happy!!! Exceptional!!!
Very professional and follow covid restrictions on point. Very personable staff and top notch technology.
I find the clinic very clean and the staff so friendly. My hygienist, Laine, is very thorough and pleasant. A good experience!
My husband had an appointment at Lakewood Dental Centre for a consult and xray on a tooth that was giving him some trouble. He was very impressed with the Covid protocols that were in place and felt comfortable and safe. Staff is always friendly and professional. We have been patients of Dr. Doug for more than forty years and trust his advice. We appreciate that he always has the patient's best interests at heart.
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